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How do I return an item?

We gladly talk back any item as long as it is in resalable condition. We strive to supply you with the original part numbers so you get the right part for the right machine. Please contact customer service via email for your RMA # before you sent any part back. No restock fee will apply if it our mistake otherwise a 20% restock fee will apply. No returns on special ordered parts. Return shipping is not paid by us UNLESS it is our mistake. Thank you and enjoy the savings!

MDI Products LLC
36 Hovey Rd
Monson, MA 01057

It all started with a great idea and a little hard work. Today we're proud to provide quality products direct to your doorstep through an experience you'll enjoy. And most of all, we hope you'll enjoy the products as much as we do. Call or email us today to let us know what you think. We'd love to hear from you!

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